Colt Wiki

What is BYOC?

Also known as: Bring your own Carrier

Bring your own Carrier (or BYOC) is a concept which has begun to gain more traction during the rise of collaboration platforms such as Microsoft Teams. As Microsoft’s own calling plans do not suit every business, they have introduced ‘Direct Routing’ as a way for companies to integrate their existing telephony vendors into their technology ecosystem. BYOC also offers opportunities to deliver customised and bespoke services to end-users. Put simply, BYOC is bringing the best in class voice carriers to the best in class Cloud Services. So when you move your phone system to Microsoft or Zoom or your contact centre to the cloud platforms of Genesys or Twilio, you can keep your voice contracts in place or choose to adopt SIP and Freephone services from the market leaders like Colt.

BYOC is offering choice to customers about who maintains the delivery of SIP (outbound calling) and IN (Freephone) services. Many customers prefer to ensure the voice services for their contact centre or unified communications solution are delivered directly by experts such as Colt. So why shouldn’t you bring your own carrier of choice to the applications you choose?

Colt can connect to Microsoft, Zoom, Genesys, Twilio and in fact anywhere on our global footprint where you need to activate voice for your users.

youtube-video-thumbnail

Colt is working directly with major UCaaS and CCaaS platforms to provide pre-built onboarding and voice routing services through managed network interconnects known as SBC (session border controllers). These have been fully tested for interoperability with the network equipment at both ends of the service. Our integrations save time and cost for the benefit of all our customers. We also work with specialist security providers that maintain compliance in data and payment services for your contact centres. Colt can manage ‘BYOC’ interfaces for a complete range of voice applications by simply provisioning the SIP or Inbound voice services as normal and providing the interface testing as part of the onboarding. Because we work across the globe, Colt are able to connect your applications wherever you operate.

Recommended content for you

Colt earns Quality Zero Outage Award from Deutsche Telekom

As a proud recipient of the Zero Outage Approved certification, awarded by Deutsche Telekom, Colt is committed to delivering world-class reliability and operational excellence. This recognition reflects our dedication to minimising service disruptions through robust ...
Read More

Colt customers are spoilt for choice with a variety of SD WAN vendors

Choice is a brilliant luxury. From what to eat for dinner to where to go at the weekend, many of us are lucky to have an overwhelming amount of choice at our fingertips. It’s the ...
Read More

Colt wins “Growth Excellence Award” at UK-Portugal Business Awards

This prestigious recognition highlights Colt’ commitment to building long-term, meaningful partnerships in Portugal, and acknowledges the company’s continued investment in the region Colt Technology Services (Colt), a global leader in digital infrastructure, has been honoured ...
Read More
A blurry scene showing people and buildings lit by candles

How we responded when the lights went out in Spain and Portugal

Monday morning around 11:30am, we began to hear that our people in Spain and Portugal were suddenly losing connectivity. Our Network Operations Centre quickly confirmed, this wasn’t a blip and it wasn’t just Colt. Both ...
Read More

Colt expands NaaS with new diversity and dedicated cloud access features

Businesses can boost resilience, level-up their cloud services and benefit from a wide choice of ‘offnet’ partners with new features for multi-award winning NaaS platform Colt Technology Services (Colt), the global digital infrastructure company, today ...
Read More

Colt Technology Services announces sale of eight European data centres

Colt to divest data centres acquired through Lumen EMEA transaction in key city centre locations across Europe Colt Technology Services (Colt), the global digital infrastructure company, today announced the divestment of six of its data ...
Read More