McAfee Increases Staff Efficiency with Colt Smart Office
Published by Make Do on March 15, 2012
Brussels, 15 March 2012
Colt, Europe’s leading information delivery platform, has been selected by global IT security specialist McAfee to equip its office in Diegem with tailored, flexible, modular communication services. McAfee selected Colt Smart Office, which combines simplicity, reliability and fast installation to deliver a tailored solution providing day-to-day connectivity, voice, internet and data access.
Colt Smart Office has been installed in McAfee’s headquarters in Diegem, Brussels in order to allow McAfee’s employees to work more efficiently while optimising their level of customer service. Given the importance of good voice and data access to the smooth running of its head office in Diegem, it was critical to McAfee that the implementation of the new solution was quick and that it guaranties to prioritise its business-critical services in order to ensure optimal levels of service.
Colt’s single source network provision for both voice and data access, simplifies the management of multiple network providers, guaranteeing competitive rates. In addition, Smart Office’s suite of managed services including managed email, together with email security, managed firewall and managed storage also give McAfee the option of having Colt take on the management of these services in the future.
“This solution enabled us to quickly get set up with voice and data access without having to worry about the installation. From the start of our collaboration, Colt took care to respect our key requirement of quick implementation,” said Thierry Swaenepoel, IT Manager at McAfee. “It was Colt’s ability to offer us a turnkey solution that met our priorities that convinced us to adopt Smart Office. What’s more, we have the certainty that we would have the flexibility of accessing other Colt services in the future, as our needs evolve.”
The fact that Colt uses a single access circuit for both voice and data enables a very fast installation timeframe of less than 25 working days, five to ten days less than for two separate circuits. The intelligent router that forms part of the Smart Office solution means McAfee benefits from the use of a single circuit without having to compromise on quality of service through its ability to give priority information precedence when necessary. In the case of a company where being contactable is key to offering a better service to its customers, it is essential for its telephone communications to maintain their quality and take precedence over the sending and receiving of data.
“In the current economic climate, it is essential for companies, particularly SMEs, to have access to state-of-the-art technology that allows them to reduce operational costs, gain a significant competitive advantage and remain flexible enough to grasp any possible business opportunities that arise. At Colt, we realise the importance of these issues and we want to develop our services so that they remain well-adapted to the changing needs of our customers,” said Bart Froyen, Belgium Market Manager, Colt.
Notes to editor
About Smart Office
Colt Smart Office is a suite of communication services specifically designed for growing businesses. It is a flexible suite of services built from the ground up on a fully scalable business-grade network covering the entire spectrum of modern business services – from Internet, email and security through to PC backup and voice. Colt has recently extended the services included in its Smart Office solution with the addition of two new features. The new Speedy Surf and Fax 2 Mail features build on the comprehensive choice of connectivity and managed services that Smart Office already provides to offer improved bandwidth, functionality and performance on demand.
- The Speedy Surf function provides high-bandwidth dual connectivity via any existing residential internet access service together with Colt’s high-capacity, dedicated network to enable prioritisation of critical data.
- Fax 2 Mail is a new IP/Email based hosted fax service that eliminates the need for a physical fax machine by allowing users to send and receive faxes via email, providing an easy to use, secure, reliable and cost-effective alternative, eliminating the capital costs, software fees, telecom charges and on-going maintenance associated with using a traditional fax machine.
About Colt
Colt is the information delivery platform for Europe, enabling its customers to deliver, share, and process and store their vital business information. An established leader in delivering integrated computing and network services to major organisations, midsized businesses and wholesale customers, Colt operates a 21-country, 35,000km network that includes metropolitan area networks in 39 major European cities with direct fibre connections into 18,000 buildings and 19 Colt data centres.
In 2010, the Colt Data Centre Services business was launched to deliver innovative high quality modular data centres which are rapid to deploy and power efficient.
Colt is listed on the London Stock Exchange (COLT). Information about Colt and its services can be found at www.colt.net.
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