Colt named a Customers’ Choice in 2024 Gartner Peer Insights™ ‘Voice of the Customer’ Global WAN Services report
Published by Colt Technology Services on October 14, 2024
Colt scores 96% ‘willingness to recommend’ rating
Colt Technology Services, the digital infrastructure company, today announces it has been named as a Customers’ Choice in the 2024 Gartner Peer Insights™ ‘Voice of the Customer’ Global WAN services report. Colt scores a 96% ‘Willingness to Recommend’ rating based on 54 reviews from customers during an18-month period that ran through to June 2024. It is one of just two global providers in the report to acknowledged with a Customers’ Choice distinction which recognises companies that meet or exceed both the market average for ‘Overall Experience’ and the market average for ‘User Interest and Adoption’.
Annette Murphy, Chief Commercial Officer, Colt Technology Services said, “It means the world to us to be recognised with this distinction from our customers and to be named in this peer report. At Colt, we’re laser-focused on understanding and solving our customers’ challenges at both a technical and a strategic level – whether it’s supporting their next phase of digital transformation, or helping them towards their sustainability goals – and this focus, delivered by a team that genuinely cares, is what truly sets us apart. We believe the customer feedback captured in Gartner Peer Insights reflects our deep commitment to delivering the very best customer experience in the industry”.
Colt customer reviews include:
“Impressive Services: Overall the services are very impressive and the team we are working with is impeccable.” – Project Manager at a >50M USD firm
“High Quality of Service: High Quality of service and one hundred percent customer oriented.” – Network Manager in the Banking Industry
“Key Partner and Relationship: Colt has been a key strategic partner for us and delivered a global SD-wan service rollout. We have an excellent working relationship, and the account management team has focussed on supporting us throughout including an understanding of our priorities and strategic direction going forward.” – Head of Technology Operations in the Retail Industry
“A Global Provider Wanting to Partner with you: Worked together as a true partner to build a solution we needed for network and for SIP voice services throughout EMEA.” – IT Manager in the Manufacturing industry
Download the report here. Find the latest Colt customer case studies here.
Gartner, Voice of the Customer for Global WAN Services, Peer Contributors, 06 September 2024.
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
-ENDS-
About Colt Technology Services
Colt Technology Services (Colt) is a global digital infrastructure company which creates extraordinary connections to help businesses succeed. Powered by amazing people and like-minded partners, Colt is driven by its purpose: to put the power of the digital universe in the hands of its customers, wherever, whenever and however they choose.
Since 1992, Colt has set itself apart through its deep commitment to its customers, growing from its heritage in the City of London to a global business spanning 40+ countries, with over 6,000 employees and more than 80 offices around the world. Colt’s customers benefit from expansive digital infrastructure connecting 32,000 buildings across 230 cities, more than 50 Metropolitan Area Networks and 250+ Points of Presence across Europe, Asia, the Middle East, Africa and North America’s largest business hubs.
Privately owned, Colt is one of the most financially sound companies in the sector. Obsessed with delivering industry-leading customer experience, Colt is guided by its dedication to customer innovation, by its values and its responsibility to its customers, partners, people and the planet.
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