Colt Voice & Collaboration
Cloud SBC – Direct Routing as a Service Intelligent Communications Give your Teams a Voice Colt continues to drive the market forward with the recent launch of our Cloud SBC capability. Colt Cloud SBC provides a rapid full cloud solution for Direct Routing, avoiding any on-premise equipment and provisioning remotely within days. Through our Cloud…
Colt has been profiled in the Analysys Mason report; ‘Operator approaches to unified communications (UC): ten case studies’. This is a fantastic recognition of our portfolio and Colt Intelligent Communications solution, with the report emphasising our high-quality enterprise voice connectivity, customer care and professional services. Analysys Mason has previously written on UC service drivers and…
From November 2019 to May 2020, the number of daily Microsoft Teams users has increased from 20 million to 75 million. But why has this massive increase in Teams adoption happened? The impact of the current global situation has played a large part in this. Organisations have had to enable their employees to work from…
Arthur D. Little Japan selected Colt SIP Trunking for its voice services and Colt IP Access for the network. By choosing Colt, Arthur D. Little Japan only needs a single service provider to connect its network from its offices in Europe and Asia.
Clear and reliable communication has never been more important, with voice products relied upon by global workforces to communicate with customers and employees. Customers need to be able to contact your organisation easily across your footprint. They still value calling as a method to reach an organisation and resolve their issues, so maintaining a high-quality…
Tim Cook, Director, Modern Workplace and Voice Specialists, discusses the impact of Coronavirus on global voice traffic today.
Enabling flexible working brings benefits to employees and employers. As an employer, you can expect your productivity and collaboration to improve, with employees no longer limited by location thanks to integrated collaboration tools. While employees become happier as they can avoid potentially long commutes and have more flexibility in their day. It has also been a way to attract…
The uncertainty around inbound voice traffic won’t ever go away, but these steps will help keep inbound call costs well under control.
Colt Intelligent Communications Unified Communications powered by Microsoft Office 365 Give your Teams a Voice Colt Intelligent Communications brings together the power of Microsoft’s cloud productivity applications with enterprise communication tools, to offer a quad play integrated solution to Enterprises that includes: To provide you with the best customer experience, Colt delivers end-to-end support, offering…
Customer experience is fast becoming a differentiator for many businesses, at Colt for example our vision is to be the most customer oriented business in our industry and it’s something we’re working hard towards. Key to this is how customers interact with us and their impression of the people tasked with responding to and dealing…
For this major international provider of insurance services, reliable, high-quality connectivity is critical — and increasingly so as it pursues a strategy of migration to cloud-based services. Unfortunately, the company’s previous global network was struggling to keep up, leaving users dissatisfied and inhibiting productivity and growth. Service quality and performance levels were proving inconsistent. Upgrading…
The way we work is changing. Today’s employees want open spaces, easy collaboration and the ability to fit work around the times of day when they are at
