Glossary
Breaking down the technologies, terminologies and acroyms across telecommunications.
What is CCaaS?
Contact Centre as a Service (CCaaS) is a cloud-based solution that allows businesses to access a provider’s contact centre technology on a scalable, pay-as-you-go basis – helping businesses deliver seamless customer service and operations.
Read More
What is dedicated internet access?
Dedicated Internet Access (DIA) is a premium internet service that provides businesses with a direct and private connection to the internet. Unlike shared internet services, where bandwidth is divided among multiple users, DIA offers a dedicated, high-speed connection solely for your business. This ensures consistent performance, reliable speeds, and enhanced security. How do DIA services…
Read More
What is Zero Trust?
| 15 min read What is Zero Trust? What’s the difference between Zero Trust and perimeter security? We explore the benefits and limitations of both solutions, so you can find the best fit for your business. Explore our award-winning SD-WAN solution What is perimeter security? A network perimeter represents the boundary between an organisation’s internal…
Read More
What is Cloud Connect?
| 15 min read What is Cloud Connect? IP connect, cloud connect, direct connect, dedicated interconnect, direct link, fast connect …… What does it all mean?!? Explore our industry-leading cloud services An introduction to cloud connectivity Many Network Service Providers (NSP’s) have a range of options when it comes to cloud connectivity, though a lack…
Read More
What is a local breakout?
| 15 min read What is a local internet breakout? How to better optimise your critical bandwidth and maintain performance of latency sensitive applications while still protecting sensitive traffic over a distributed network. Explore our award-winning SD-WAN solution What are local breakouts? A local breakout or internet breakout, is an access point located as close…
Read More
What is Unified Communications (UC)?
Unified Communications describes the integration of multiple communication methods (such as Email, Phone, Video and Messaging) within a business.
Read More
What Are Leased Lines? A Buyer’s Guide
What are leased lines? A leased line is a dedicated connection that provides a private, fixed-bandwidth data link exclusively for your business’s use. Unlike shared services such as standard broadband, a leased line does not have traffic contending for bandwidth, ensuring consistent high speeds and reliability. Leased lines are typically used by businesses for web-based…
Read More
Understanding SASE: A comprehensive overview for modern network security
Secure Access Service Edge, better known as SASE is a recently emerging term, coined originally by Gartner in 2019. SASE is the convergence of modern WAN services and network security services into a single cloud based service model.
Read More
The ultimate guide to SD WAN
| 15 min read What is SD WAN? SD WAN is a networking technology that enables you to manage & optimise the connectivity of multiple sites across different network transport services, such across the public internet, MPLS or LTE. Now, next-generation SD WAN is here, and it uses the cloud to its fullest potential. Explore…
Read More
What is Hub & Spoke?
Ethernet Hub and Spoke is a ‘one to many’ architecture that offers a cost-effective solution to connect multiple services/locations (spokes) to a central site through a single, aggregated interface. Carrier ethernet services reduce complexity and are space efficient at the Hub site. A point-to-point network connects directly to a set of locations without interrupting services…
Read More
What is high bandwidth?
Bandwidth, typically measured in bits, kilobits, or megabits per second, is the rate at which data flows over the network. This is a measure of throughput (amount per second) rather than speed (distance traveled per second). A high bandwidth network generally can deliver more information than a low bandwidth network given the same amount of…
Read More
What is FIPS-certified?
The Federal Information Processing Standard 140-2 (or FIPS 140-2) is a cryptography standard that non-military U.S. federal agencies, as well as government contractors and service providers, must comply with in order to work with any federal government entities that collect, store, transfer, share and disseminate sensitive but unclassified (SBU) information. During FIPS certification, the file…
Read More