Colt help
You need to maintain the available storage space for ordered use reports. If your organization runs out of storage space in Usage Analyst, no new reports can be processed, and pending orders will be put on hold.
The default maximim storage limit is 50MB. Remember, you share this space with other users in your organization. To maintain available storage space, know your maximum storage limit and regularly delete old reports.
When you try to order a new report and you are out of space, Usage Analyst will send you an on-hold or storage-limit-exceeded message. Delete reports you don't need to clear space for your new report order.
To find the maximum storage limit:
- Click Monitoring, click Voice Reports, then click Usage Analyst.
- Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.
Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)
- Click the Orders tab.
The graph shows the amount of storage space available.
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